Return Policy

Last updated: November 5, 2025

At Döner Kebab Shirt, we want you to be completely satisfied with your purchase. Please read our return policy carefully.

Made-to-Order Products

All our products are made to order, which means each item is specially manufactured for you after your purchase. Due to the custom nature of our products, we generally cannot accept returns or exchanges for change of mind.

Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will gladly replace the item or provide a full refund. Please include photos of the defect or damage when contacting us.

Wrong Item Received

If you receive the wrong item, please contact us within 7 days of receiving your order. We will arrange for a replacement to be sent to you at no additional cost.

Quality Issues

We take pride in the quality of our products. If you're not satisfied with the print quality or material, please contact us within 14 days of receiving your order with photos. We'll work with you to resolve the issue.

How to Request a Return or Replacement

  1. 1

    Contact us via email with your order number

  2. 2

    Provide photos of the item if there's a defect or quality issue

  3. 3

    We'll review your request within 48 hours

  4. 4

    If approved, we'll provide instructions for the return or send a replacement

Non-Returnable Items

Due to the made-to-order nature of our products, we cannot accept returns for:

  • Change of mind after ordering

  • Wrong size or color selected by customer

  • Items that have been worn, washed, or altered

Refunds

Approved refunds will be processed within 5-10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

Contact Us

If you have any questions about our return policy or need assistance with a return, please don't hesitate to contact us.

Return Policy | Döner Kebab Shirt | Döner Kebab Shirt